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Never hesitate to contact us. Approach Positive was created with a customer service-centered philosophy, and we aim to have the best customer service in the industry.
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General Questions
HOW DO I CHOOSE THE PACKAGE THAT'S RIGHT FOR MY BUSINESS?
Great question! Every business is unique, but many of them share the same challenges when it comes to online visibility. Each package is designed to address these essential challenges at different stages of growth.
The Get Going package is great for a business that’s just getting started or one that needs to lay the foundation to leverage local search results.
The Get Noticed package is best for you if you have a digital presence, and want to attract attention to it—these are premium services at an affordable rate.
The Get Growing package is for those who feel like their digital presence is well established, but just needs more. More web and social content, listing services, and a bigger ad budget.
HOW DOES BILLING WORK? CAN I CANCEL ANYTIME?
All our packages are set up to bill every month, on the same day as your original purchase date. You are not locked into any contracts with Approach Positive and you may cancel at any time.
For example, you signed up on the 15th, the recurring payment will automatically be taken on the 15th of every month.
If you decide to cancel after your renewal date, that means you’ll receive service until the following month. We suggest canceling before your renewal date to avoid being billed for a new month of services.
CAN I GET A CUSTOMIZED MARKETING PLAN?
In the future, we’ll provide access to marketing plans and audits but in the meantime, if you’re looking for something more custom, please visit our parent company, Sinuate Media, to request a consultation for pricing.
WHAT IF I WANT A SERVICE THAT'S NOT PART OF A PACKAGE?
We always love to hear what businesses need. In the near future, we will have self-serve, add-on services. For now, if you don’t see a service you want, please get in touch and we’ll let you know what we can do.
AREN'T GOOGLE BUSINESS PROFILES FREE?
Yes, Google business profiles are 100% free to anyone. However, we know what you really need is an expert to manage your profile for you to get the most out of it.
We’ve been working on Google Business profiles for 15 years (back when it was called Google Places). We know what works and what doesn’t, and we are on top of changing trends in the platform.
WHAT IS AN GOOGLE BUSINESS OPTIMIZATION
Our experts will comb your profile for every opportunity possible, and perform a profile-wide optimization.
WHAT RESULTS CAN I EXPECT FROM YOU?
We hate to say “it depends…” but that’s the absolute truth! We’ll never promise you specific results because the nature of our work is that outcomes are dependent on a number of factors like your business industry, your competition, the economy, the price of your products or services, and more.
What we can tell you is that you will see positive results over time. That could look like increased website traffic, improvement in ad performance, building new pathways for customer relationships to grow, an increase in repeat business, and more.
What you’ll also get is a trustworthy team by your side, guiding your business through all of these factors that influence success.
I HAVE MORE QUESTIONS...
We’re here to answer them! Send us an email through the form above and we’ll get back to you within 24-48 hours. You can also chat with us by clicking the chat icon in the lower right-hand corner of our site. And, if you’d like, we’re always happy to hop on a free consultation call. You can book one here.
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